| Author |
Message |
| Registered: August 18, 2008 | | Posts: 7 |
| | Posted: | | | | This program used to run just fine for me, now I only have to click one thing and the whole program stops responding. I have the latest version of the program and I am running Vista 32.
In case it is relevant (as if there is a cap or something) I have 381 dvds / blu-rays listed on the program, and this problem is doing my head in.
Any suggestions? |
|
| Registered: March 10, 2007 |  Posts: 4,282 |
| | Posted: | | | | There isn't a cap - we have users with 20,000 or more DVDs in their collection. When do they have time to watch them? Good question! :D
As to the freezing, the #1 culprit for this is a firewall. Try temporarily disabling your firewall to see if that resolves the issue. If so, re-enable and configure it to allow DVD Profiler to access the Internet, a task that must be repeated with each program update. | | | | Invelos Software, Inc. Representative |
|
| Registered: March 13, 2007 | Reputation:  | | Posts: 6,635 |
| | Posted: | | | | | | | | Hal | | | | Last edited: by hal9g |
|
| Registered: August 18, 2008 | | Posts: 7 |
| | Posted: | | | | Quoting hal9g: Quote:
Quoting Ken Cole:
Quote:
There isn't a cap - we have users with 20,000 or more DVDs in their collection.
They must have a separate house just to store them!!!!
 Boy do I feel Inadequate now! I'm running out of space in my room for DVDs, I'll need to move out before I can get any more room. Difference between me and these 20,000 people is that I am very selective when it comes to the DVDs I add to my collection, only putting in ones that I would enjoy. Quoting Ken Cole: Quote:
As to the freezing, the #1 culprit for this is a firewall. Try temporarily disabling your firewall to see if that resolves the issue. If so, re-enable and configure it to allow DVD Profiler to access the Internet, a task that must be repeated with each program update. I just checked, and my firewall is turned off  |
|
| Registered: December 28, 2008 | | Posts: 1 |
| | Posted: | | | | I'm having the same issue, though it seems to only freeze when I'm editing any profile information...specifically, selecting "personalize" on child profiles in box-sets and changing the collection number. I rebuilt the database, and uninstalled/reinstalled the software a few times to no effect.
I've only been using this for about a week, but the problem didn't seem to start showing up until I installed the latest version yesterday (1252, i believe).
I'm running Vista Ultimate 64-bit. |
|
| Registered: March 13, 2007 | | Reputation: |  Posts: 5,494 |
| | Posted: | | | | My system is XP pro and I use F Secure for firewall/virus.. Every one of the updates that have come down the pipe for upgrading to another build have caused my firewall program to bring up a security screen asking me if I want to accept the 'threat' or not .. there was also a small button on the left corner that requires a tick if you NEVER want to see this message again (for this build that is) .. By checking off that box I never had another warning come up. | | | In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.
Terry | | | | Last edited: by widescreenforever |
|
| Registered: March 24, 2007 | | Posts: 16 |
| | Posted: | | | | same problem for me too. As soon as I upgraded to 1252 the program would become unresponsive when I clicked on anything once the program started. I tried installing the latest beta and that too becomes unresponsive. I guess I need to go back to the previous version. Would like to get this fixed so I can use the new version though. |
|
| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | . | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. | | | | Last edited: by ? |
|
| Registered: March 24, 2007 | | Posts: 16 |
| | Posted: | | | | Quoting Giga Wizard: Quote:
have you checked firewall settings for DVD Profiler? (specifically to www.invelos.com and static.invelos.com)
Press and hold ALT while starting DVD Profiler? did it solve the problem? yes? check your plugins
What OS are you running? Have you other programs running? ...? I hope I'm not thread-jacking since we all seem to have the same problem. For me, pressing ALT and starting the program just brings up the shortcut properties. I'm doing this over a remote desktop connection at the moment so ALT might have a different action over a local connection. My firewall is off at the moment and I am running Vista Ultimate 32 bit. No problems with other programs. This freezing issue just started with the latest version of Profiler installed. BTW, I don't see any download links for previous versions of the program. Where can I get 3.5.0? | | | | Last edited: by tjubb |
|
| Registered: August 18, 2008 | | Posts: 7 |
| | Posted: | | | | Quoting Giga Wizard: Quote:
have you checked firewall settings for DVD Profiler? (specifically to www.invelos.com and static.invelos.com)
Press and hold ALT while starting DVD Profiler? did it solve the problem? yes? check your plugins
What OS are you running? Have you other programs running? ...? I'm using windows firewall, and I can't find where to put those specific addresses into, but I have made sure that DVD Profiler is on the exceptions list... Other than that, the problem still works. I can't check my plugins because the program freezes whenever I do anything |
|
| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | The program is tested in-house on Vista 32 and 64, so it shouldn't be an OS-related issue.
Try disabling or removing any plugins you have installed temporarily to identify if one is causing the issue. | | | | Invelos Software, Inc. Representative |
|
| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | And as giga suggested, you can bypass plugins temporarily by pressing and holding ALT as the program starts. Press it immediately after you start the program. | | | | Invelos Software, Inc. Representative |
|
| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | . | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. | | | | Last edited: by ? |
|
| Registered: August 18, 2008 | | Posts: 7 |
| | Posted: | | | | Quoting Ken Cole: Quote:
And as giga suggested, you can bypass plugins temporarily by pressing and holding ALT as the program starts. Press it immediately after you start the program. That didn't work, but now i think of it, I don't believe I have ever downloaded any plug-ins... |
|
| Registered: October 24, 2008 | | Posts: 119 |
| | Posted: | | | | Yes, even me. Never had a problem before, but since upgrading to 3.51 the program freezes up.
This should be looked into. Notice that it is happening to a lot of users.
Thanks.
UPDATE!!!! Possible GLOBAL FIX for EVERYONE!!!
Hey - I know that this sounds like a "No Brainer", But it actually worked for me!
Evidently, I had done some installs, or upgrades before this, maybe even a Windows Update.
Because when DVD Profiler Froze up? I REBOOTED MY PC.
And when I did a couple of RUNDLL's said they were finished, etc, then when it was done?
All was well.
As weird as it sounds, reboot.
And when you are FULLY rebooted, meaning all icons by the clock are there, etc, run DVD Profiler 3.51
It really worked for me.
I hope this helps all... | | | | Last edited: by meerupps |
|
| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | . | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. | | | | Last edited: by ? |
|