| Author |
Message |
| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Good day, Sirs,
I cannot add one specific DVD to my collection. During download of the profile
Profiler (3.1.1) grumbles:
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Error
An error has occured processing this file.
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It's 4010232044051.
Does it work for you?
Love, bbbbb | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 6,730 |
| | Posted: | | | | At the moment it doesn't,
I assume that this is because of the switch to 3.5.
But I'm sure that Ken is about to fix this. | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: March 10, 2007 |  Posts: 4,282 |
| | Posted: | | | | Contribution releases were supposed to be temporarily suspended for the upcoming switch to 3.5, but some profiles slipped through. It has now been suspended correctly.
Affected profiles will give an error in 3.1.1 but will process correctly when 3.5 is released. | | | | Invelos Software, Inc. Representative |
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| Registered: June 19, 2007 | | Posts: 7 |
| | Posted: | | | | Can I assume that this is when the official (non-beta) release happens? I've not been able to get profile updates for a while now, and it is still the same with 3.5.0 build 1221. |
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| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | Being unable to get profile updates for a while is not related to this issue. What happens when you try? | | | | Invelos Software, Inc. Representative |
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| Registered: June 19, 2007 | | Posts: 7 |
| | Posted: | | | | Thanks Ken. I just get the:
Error
An error has occured processing this file.
This occurs for each profile that DVD Profiler thinks needs updated, although the image updates without a problem. If I retry to refresh updated profiles, I then get told that all are up to date. |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Sounds like you need to perform a database repair.
You get there via DVDProfiler menu "Tools -> Options -> Utilities -> Database repair ...".
Perform a full repair | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: June 19, 2007 | | Posts: 7 |
| | Posted: | | | | Thanks Michael. I've given it a try, but currently DVD profiler thinks I'm up to date, so I won't know for a little while whether the problem has been cured. I'm not overly hopeful though as I tried the same thing a few weeks back, so unless the latest build has some extra tweaks... |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | You can try to manually refresh the profiles in question via menu "Online ->Refresh DVD from Invelos -> Refresh Profile only..."
If the error already occurs when trying to connect please check the UPC, sometimes the one in the local database is one digit to short (conversion error from 2.x to 3.x) | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 | | | | Last edited: by Lewis_Prothero |
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| Registered: June 19, 2007 | | Posts: 7 |
| | Posted: | | | | Every manual profile refresh always gives me the same error. I also checked the UPC by adding a DVD based on the number stored, and that worked fine. It just appears that I cannot update any profile at all. |
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| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Quoting goblinsdoitall: Quote:
At the moment it doesn't[...] Quoting Ken Cole: Quote:
Contribution releases were supposed to be temporarily suspended for the upcoming switch to 3.5, but some profiles slipped through. It has now been suspended correctly.
Affected profiles will give an error in 3.1.1 but will process correctly when 3.5 is released. Thank you, Sirs. No other problems here regarding Refresh Updated Profiles, Refresh DVD or DVD Add. Love, bbbbb | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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| Registered: March 18, 2007 | Reputation:  | | Posts: 2,550 |
| | Posted: | | | | Don't know if this is related, but I get "An error has occured processing this file" for The Godfather Part II and Part III and The Strangers, though when I tried it again, only The Godfather Part II shows up as needing to update (and I still get that error). BTW, these are all profile updates, not images. |
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| Registered: June 19, 2007 | | Posts: 7 |
| | Posted: | | | | Given that there has been some discussion on the updating profile problem in this thread, I thought it appropriate to continue here, but could perhaps the relevant posts from this thread be moved to a separate one? Anyway, just in case the following helps cure my problem with profile updates (which is very frustrating  ), here is a screenshot taken from build 1239.  Today's attempt had a potential 45 DVDs to update, and I would guess that about 30 of them gave the error, so the problem is not with all profiles. A few weeks back, I tried creating a new database, and then downloading my online collection as a way of starting again (just in case there was a problem with the original database that a repair didn't fix). This didn't cure the profile update problem, but did lose my DVD notes, and the cast photo information that I previously had. |
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| Registered: October 15, 2008 | | Posts: 58 |
| | Posted: | | | | I currently have 4 updates that I continually get an error on.
I am trying the repair suggestion made earlier in this thread.
Update: The repair seemed to work to fix the error problem. However, the repair also got rid of all the unused purchase locations (I had added them in order to update my profiles) I will have to add them all again. |
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 | Dotz | | nothing to say... |
| Registered: October 17, 2008 | | Posts: 4 |
| | Posted: | | | | since yesterday i have problems too. i wanted to add the batman box an transformers, but i always get an error every time i try. is there anything i can do? |
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| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | . | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. | | | | Last edited: by ? |
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