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| Registered: March 10, 2007 |  Posts: 4,282 |
| | Posted: | | | | Some portions of the site will be periodically disabled as we diagnose the "Server Busy" error. Please bear with us.
Thanks, Ken | | | | Invelos Software, Inc. Representative |
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 | johnd | | Evening, poetry lovers. |
| Registered: March 13, 2007 |  Posts: 298 |
| | Posted: | | | | "Invelos Software, Inc. Representative" Ken, I think you deserve a better title in your sig than just "Representative"  |
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| Registered: March 13, 2007 |  Posts: 693 |
| | Posted: | | | | The Cylons are trying to crash our main systems - HEEEELPPPPPPPPPPPP  | | | | October 12th, 1985. Tonight, a comedian died in New York. |
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  | Kevin | | Registered March 22, 2001 |
| Registered: March 13, 2007 | | Posts: 609 |
| | Posted: | | | | Quoting liorb22: Quote:
The Cylons are trying to crash our main systems - HEEEELPPPPPPPPPPPP Nah. Skynet. |
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| Registered: March 13, 2007 | Reputation:  | | Posts: 2,372 |
| | Posted: | | | | | | | | Last edited: by lyonsden5 |
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| Registered: March 14, 2007 |  Posts: 11 |
| | Posted: | | | | does this mean i cant update my profile on the moment? |
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| Registered: March 10, 2007 | | Posts: 524 |
| | Posted: | | | | Right now contributions and online collections are disabled. We (OK, so just Ken, really) is working on it. | | | | Invelos Software, Inc. Representative |
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| Registered: March 13, 2007 | | Posts: 291 |
| | Posted: | | | | we is--well, most of us--patient... cuz it's so beautiful...beautiful...  krik | | | | "Vampirism is still not a disease, Julia. Vampires are the living dead...dead...dead..." |
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| Registered: March 14, 2007 | | Posts: 2 |
| | Posted: | | | | great; i just spent $30 so i can upload my profile again (something I have been able to do for years until i tried to upgrade to 3.0) and now I can't upload my collection. Quality! |
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| Registered: March 14, 2007 |  Posts: 452 |
| | Posted: | | | | Quoting seanwo: Quote:
great; i just spent $30 so i can upload my profile again (something I have been able to do for years until i tried to upgrade to 3.0) and now I can't upload my collection. Quality! What do you expect, everybody is trying to upload at the same time, it's the same thing as slashdotting a website. Some people are just full of crap. |
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| Registered: March 14, 2007 | | Posts: 452 |
| | Posted: | | | | Quoting johnd: Quote:
"Invelos Software, Inc. Representative"
Ken, I think you deserve a better title in your sig than just "Representative" Imperious Leader maybe? |
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| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | A fix for the site issue is in testing. If all goes well we will roll it to the site later today. At that time there will be a short period of no site access.
Thanks for your patience,
Ken | | | | Invelos Software, Inc. Representative |
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| Registered: March 13, 2007 | Reputation:  | | Posts: 17,334 |
| | Posted: | | | | Thanks for the update Ken! | | | | Pete |
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| Registered: March 14, 2007 | | Posts: 2 |
| | Posted: | | | | Free services can go down all they want. Paid for services have a higher expectation of quality. It comes down to scalablity and capacity planning. You can disagree that a service that provided the same functionality for free under the previous owner now forces you to pay for it (to get those features back) and after you pay for it... it still doesn't work because of bad testing or capacity planning is a good customer experience but I would suggest you are wrong. I hope they bring it back up soon so that this is just a one time problem and lessons are learned from this in order to develop a good reputation with their user base. Time will only tell. Quoting Peter von Frosta: Quote:
Quoting seanwo:
Quote:
great; i just spent $30 so i can upload my profile again (something I have been able to do for years until i tried to upgrade to 3.0) and now I can't upload my collection. Quality!
What do you expect, everybody is trying to upload at the same time, it's the same thing as slashdotting a website. Some people are just full of crap. |
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| Registered: March 13, 2007 | | Posts: 21,610 |
| | Posted: | | | | Quoting seanwo: Quote:
Free services can go down all they want.
Paid for services have a higher expectation of quality. It comes down to scalablity and capacity planning. You can disagree that a service that provided the same functionality for free under the previous owner now forces you to pay for it (to get those features back) and after you pay for it... it still doesn't work because of bad testing or capacity planning is a good customer experience but I would suggest you are wrong. I hope they bring it back up soon so that this is just a one time problem and lessons are learned from this in order to develop a good reputation with their user base. Time will only tell.
Quoting Peter von Frosta:
Quote:
Quoting seanwo:
Quote:
great; i just spent $30 so i can upload my profile again (something I have been able to do for years until i tried to upgrade to 3.0) and now I can't upload my collection. Quality!
What do you expect, everybody is trying to upload at the same time, it's the same thing as slashdotting a website. Some people are just full of crap. Give it a rest and kwitcherbitchin' Skip | | | ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here
Billy Video |
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| Registered: March 13, 2007 | | Reputation: |  Posts: 5,494 |
| | Posted: | | | | Quoting seanwo: Quote:
great; i just spent $30 so i can upload my profile again (something I have been able to do for years until i tried to upgrade to 3.0) and now I can't upload my collection. Quality! Is your current library sitting over at IVS ?? if so leave it there for the time being, and load in load up 2.5 ., then check to see that all titles are in place and don't have to be restore back from THAT server to your data base. Then export your library within your PC to another folder created. i.e. Backup IVS . Then close off / close down 2.5., back to desktop no app's ruinning, and start up 3.0 . You will at this point be able to successfully log in and have no library base to speak of., Then go to upper left corner / file /import (that backup IVs folder ) .You should now have you same library base back again. Spend a few days tweaking and looking around, getting familiar with all the buttons ( like I'm still doing after 3 days)., Then when profiler servers are back up then add your new titles etc. hope this helps.  | | | In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.
Terry |
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