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Access violation error while editing Personalisation data (adding notes)
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DVD Profiler Unlimited RegistrantRossRoy
Registered: March 13, 2007
Posts: 793
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It's the third time I get this error:



So far, it has always happened doing the exact same thing, which adding the <![epgfn=LostS1]> tag in the notes for the Episode Guide loader.

When it happens, I've just used a quick macro from my G15 keyboard, which automatically fills in "<![epgfn=]>" and moves the cursor in position right after the = sign. I then hit CTRL-V to paste the name of the serie I'm working, for example, right now I was doing Red Dwarf, so it would add "RedDwarfS". So at this point, I have "<![epgfn=RedDwarfS]>" filled in, with the cursor between the S and ]. I then hit "5" on the numpad (I was doing season 5 when the error happened) and that's when the access violation appears. I've not clicked OK, and I haven't hit ENTER (as it would just add a line return to the notes).

It had worked fine for Seasons 1, 2, 3 and 4.. It then crashed on Season 5.

When this access violation arrives, it gets stuck into a loop and I have to kill the process from Task Manager.

Forgot to mention I'm using DVD Profiler 3.0.3 b1136 on Windows XP Professional SP2
 Last edited: by RossRoy
DVD Profiler Unlimited RegistrantStar ContributorDoombear
Yosemite Sam Fan
Registered: March 13, 2007
Reputation: Highest Rating
Canada Posts: 1,118
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Today I keep getting "Access Violation at address 00A95E03 in module 'dvdpro.exe'. Read of address 0000005F." after editing anything within a profile and clicking "OK" to save. It happens everytime!

I can go into edit mode and and not make any changes, and the access error won't appear.
But if I go in and make any field changes, it will.

RossRoy, are you still getting this access violation?
Does it only happen you edit notes or any other fields within the profile?
DVD Profiler Unlimited RegistrantRossRoy
Registered: March 13, 2007
Posts: 793
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It's an intermittent problem. Sometimes I'll get it, sometimes I won't. I've gotten it mostly from editing the notes, but I was adding some new manual additions (I didn't have the UPC at the time) and it crashed at one point when I clicked ok to confirm the changes.

But it's really random. I really can't find any common scenario to trigger it unfortunately.

I didn't know there was a debug log that was kept in the Application Data folder, so I haven't checked it when it crashed. I'm now "hoping" (not really) it will crash again so I can take a look at the file and maybe see what's happening.
 Last edited: by RossRoy
DVD Profiler Unlimited RegistrantStar Contributorstevegblair
Registered: March 14, 2007
Canada Posts: 223
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This is happening to me today as well.

I was changing some local SRPs to zero (they were part of boxsets) and each one I changed gave me the access violation.

I also edited an overview and got the error as well.

Here is my debug log....but I have no idea what it means.

2007/06/07 9:42:55 AM: Application Startup.
2007/06/07 9:42:55 AM: Checking AppInit
2007/06/07 9:42:55 AM: AppInit False
2007/06/07 9:42:55 AM: Check for success
2007/06/07 9:42:55 AM: Freeing AppRegistry
2007/06/07 9:42:55 AM: AppRegistry Free
2007/06/07 9:42:55 AM: Checking additional params
2007/06/07 9:42:55 AM: Creating splash
2007/06/07 9:42:55 AM: Splash shown. Application.Initialize processing
2007/06/07 9:42:55 AM: Creating Main form
2007/06/07 9:42:56 AM: Main form create starting
2007/06/07 9:42:56 AM: Forcing directories
2007/06/07 9:42:56 AM: Initializing threads
2007/06/07 9:42:56 AM: Validating registration
2007/06/07 9:42:56 AM: Loading locality list
2007/06/07 9:42:56 AM: Reading options from registy
2007/06/07 9:42:56 AM: Translation intializing
2007/06/07 9:42:56 AM: Creating DataMod
2007/06/07 9:43:01 AM: Creating additional forms
2007/06/07 9:43:01 AM: Retranslating Main form
2007/06/07 9:43:01 AM: Initializing plugins
2007/06/07 9:43:04 AM: Main form showing
2007/06/07 9:43:18 AM: Main form activating
2007/06/07 9:43:20 AM: Freeing splash
2007/06/07 9:43:20 AM: Running Application
2007/06/07 10:06:24 AM: Application Shutdown Complete.
2007/06/07 10:06:24 AM: frmMain Destroy Start
2007/06/07 10:06:25 AM: frmMain Destroy End

DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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it seems to happen mostly when the screen needs to refresh. I.e. after applying updates.

I'm hoping that Ken hasn't made any update recently because he was trying to fix this - he has mentioned that he had managed to duplicate the problem in the beta test forum
Paul
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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We've identified and corrected an error that can cause this.  If you have the disc location column shown in the collection list, try turning it off and see if the error stops.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantRossRoy
Registered: March 13, 2007
Posts: 793
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Quoting Ken Cole:
Quote:
We've identified and corrected an error that can cause this.  If you have the disc location column shown in the collection list, try turning it off and see if the error stops.


I don't have the disc location showing in the collection list, as I don't use this field at all. The only data I have showing in the collection list will either the the covers (as I mostly work in thumbnails mode), or, if I happen to be working with a text list, then the columns showing will be only Title and Collection number.
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Quoting Ken Cole:
Quote:
We've identified and corrected an error that can cause this.  If you have the disc location column shown in the collection list, try turning it off and see if the error stops.


I'll try this.
Paul
DVD Profiler Unlimited RegistrantStar ContributorDoombear
Yosemite Sam Fan
Registered: March 13, 2007
Reputation: Highest Rating
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Quoting RossRoy:
Quote:
Quoting Ken Cole:
Quote:
We've identified and corrected an error that can cause this.  If you have the disc location column shown in the collection list, try turning it off and see if the error stops.


I don't have the disc location showing in the collection list, as I don't use this field at all. The only data I have showing in the collection list will either the the covers (as I mostly work in thumbnails mode), or, if I happen to be working with a text list, then the columns showing will be only Title and Collection number.


Try toggling the column on and then off. Does that help?
DVD Profiler Unlimited RegistrantRossRoy
Registered: March 13, 2007
Posts: 793
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Quoting Doombear:
Quote:
Try toggling the column on and then off. Does that help?


Didn't just change anything. I just added quite a few trailers in my notes field (see here), no crashes at all. I did some in text mode, and others in thumbnails mode.. nothing, no crashes. Hard to diagnose when you don't get the problem anymore 
DVD Profiler Unlimited RegistrantStar ContributorDoombear
Yosemite Sam Fan
Registered: March 13, 2007
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Canada Posts: 1,118
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My Access Violations stopped happening too. Maybe good Ken changed something on the server side of things?
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
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Quoting Doombear:
Quote:
Maybe good Ken changed something on the server side of things?


how would that affect the desktop version?
Paul
DVD Profiler Unlimited RegistrantItalo_Disco
Registered: June 8, 2007
Netherlands Posts: 58
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Quoting Ken Cole:
Quote:
We've identified and corrected an error that can cause this.  If you have the disc location column shown in the collection list, try turning it off and see if the error stops.

Just so you know: I've had the same Access Violation error occuring after almost every DVD I added to my collection.  Removing the "Location" column from the left list of DVD profiler made the error go away indeed.

I'm now looking forward to the next bugfix which will hopefully fix this bug as I *really* like to have that column back in view.
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Quoting Italo Disco:
Quote:
Quoting Ken Cole:
Quote:
We've identified and corrected an error that can cause this.  If you have the disc location column shown in the collection list, try turning it off and see if the error stops.

Just so you know: I've had the same Access Violation error occuring after almost every DVD I added to my collection.  Removing the "Location" column from the left list of DVD profiler made the error go away indeed.


I'm in the same position - I haven't had any errors recently since I removed the location column.

But I would also like it back.
Paul
DVD Profiler Desktop and Mobile Registrantjochie
-=[ I am immortal ]=-
Registered: May 31, 2007
Netherlands Posts: 7
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I'm not using the location, but still have this error. Any ideas to resolve this?
 Last edited: by jochie
DVD Profiler Unlimited RegistrantRossRoy
Registered: March 13, 2007
Posts: 793
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Quoting HooGLaNDeR:
Quote:


I'm not using the location, but still have this error. Any ideas to resolve this?


Looks like I'm not alone in having this error, yet not using the location column. But to be fair, I still didn't get this error since my last post.
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