| Author |
Message |
| Registered: July 26, 2018 | | Posts: 5 |
| | Posted: | | | | I have a Samsung S10+ 512 and over the last week, it has degraded to where it doesn't work. I can open it but not add new movies, update to upload or download anything or even connect to the database through the app.
I can use Chrome on the phone to log into Invelos website but through the app nothing!
It was working fine about two weeks ago on this phone.
I uninstalled and reinstalled the app...nothing!
Any suggestions? |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 5,918 |
| | Posted: | | | | If you updated the phone's OS recently, that's likely the issue. Recent versions have amped up the permission rights and it's likely been stripped from the app since it hasn't been updated in quite some time.
Try viewing the Apps in the phone's settings and viewing the permissions to see if they need to be re-enabled. |
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| Registered: July 26, 2018 | | Posts: 5 |
| | Posted: | | | | Permissions seem intact. Now I can't even open the app. I get a choice to quit or update. if I update it downloads and install the same version I already have, then when I open the app it gives the same options and just keeps looping to update.
is this app and software dead? |
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| Registered: March 21, 2007 |  Posts: 162 |
| | Posted: | | | | App is working for me. In fact I just re-synced the App on my Adnroid phone with the desktop. Performed without any issues. |
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| Registered: March 13, 2007 | | Posts: 1,279 |
| | Posted: | | | | Quoting woodg: Quote:
App is working for me. In fact I just re-synced the App on my Adnroid phone with the desktop. Performed without any issues. That begs the question - what OS version is the origial poster on compared to you? | | | | IVS Registered: January 2, 2002 |
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| Registered: March 21, 2007 | | Posts: 162 |
| | Posted: | | | | Quoting Lithurge: Quote:
Quoting woodg:
Quote:
App is working for me. In fact I just re-synced the App on my Adnroid phone with the desktop. Performed without any issues.
That begs the question - what OS version is the origial poster on compared to you? Good question. I'm on Android 11. OP, what version are you using? |
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| Registered: May 12, 2007 | | Posts: 14 |
| | Posted: | | | | It seems to have disappeared from the Play Store again? |
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| Registered: July 10, 2007 | | Posts: 3 |
| | Posted: | | | | The app is now found in the Amazon Appstore for Android: https://www.amazon.com/Invelos-Software-Inc-DVD-Profiler/dp/B00CYGMGI2 |
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| Registered: July 26, 2018 | | Posts: 5 |
| | Posted: | | | | Quoting Lithurge: Quote:
Quoting woodg:
Quote:
App is working for me. In fact I just re-synced the App on my Adnroid phone with the desktop. Performed without any issues.
That begs the question - what OS version is the origial poster on compared to you? Android Version 12 |
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| Registered: March 21, 2007 | | Posts: 162 |
| | Posted: | | | | I'm on Android 12 now and DVDProfiler still works for me. |
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| Registered: May 12, 2007 | | Posts: 14 |
| | Posted: | | | | So, if it’s on the Amazon AppStore we have to buy it again? I know it’s only a couple of quid but how long is the site and database going to remain useable? It does drop out from time to time,and I worry about not having use any more. I have a reasonably sizeable collection and am utterly dependent on Profiler. Plus, I like it.. I don’t want to use other, inferior apps. |
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| Registered: March 18, 2007 | Reputation:  | | Posts: 1,646 |
| | Posted: | | | | I can't find it in the Google Play store or in the my apps list in Google Play. I do have it on my phone and the app info says it was installed from the Google Play store. What this likely means is if you change devices you might have a hard time reinstalling it on the new device without finding the .apk and sideloading it. |
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| Registered: March 20, 2007 | Reputation:  | | Posts: 2,853 |
| | Posted: | | | | Quoting rdodolak: Quote:
What this likely means is if you change devices you might have a hard time reinstalling it on the new device without finding the .apk and sideloading it. I just went from a Note 9 to a Galaxy S22 Ultra and all my apps transferred across along with all my data. No problem. --------------- |
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| Registered: March 18, 2007 | | Reputation: | | Posts: 1,646 |
| | Posted: | | | | Quoting scotthm: Quote:
Quoting rdodolak:
Quote:
What this likely means is if you change devices you might have a hard time reinstalling it on the new device without finding the .apk and sideloading it.
I just went from a Note 9 to a Galaxy S22 Ultra and all my apps transferred across along with all my data. No problem.
--------------- Did it download from Google Play or did you use Samsung's Smart Switch to transfer your data from the old to new device? |
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| Registered: March 29, 2007 | | Reputation: | | Posts: 2,751 |
| | Posted: | | | | I also have a Galaxy S10 5G and it's working just fine for me. I just created a new database file on my PC and transferred the data to my phone without a hitch. | | | | Marty - Registered July 10, 2004, User since 2002. |
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| Registered: March 20, 2007 | | Reputation: | | Posts: 2,853 |
| | Posted: | | | | Quoting rdodolak: Quote:
Did it download from Google Play or did you use Samsung's Smart Switch to transfer your data from the old to new device? Smart Switch. Everything came across with no problem. --------------- |
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